Payment Information

At Willow Lawn Woodcrafts, we like to keep things as smooth as the finish on our handcrafted creations. Whether you’re a neighbor down the road or someone finding us from afar, we’ve got you covered with safe, secure, and flexible payment options.

Payment Platform:

• • We use Stripe, a trusted payment processor that ensures your payment information is handled safely and securely.

Accepted Payment Methods:

• • Major credit and debit cards (e.g., Visa, MasterCard, American Express, Discover)
  • Digital wallets, including Apple Pay and Google Pay
  • Buy-now-pay-later options: Affirm, Afterpay, and Klarna
  • Paypal
  • Cash on delivery for local pickups or meetups

Security:

• • Your payment details are encrypted and processed through Stripe, meeting the highest standards for online security. We do not store your credit card information on our servers.

Taxes:

• Applicable taxes will be calculated and displayed at checkout
• As a business based in Virginia, we collect sales tax on purchases made by customers located in Virginia, as required by state law. The current rate is 5.3%, which is applied at checkout.
• For customers located outside Virginia, we do not collect sales tax unless required by applicable nexus laws. Buyers may be responsible for reporting and paying use tax in their state of residence. Please check your local tax regulations for details.

Payment Issues:

• • If you encounter any payment issues during checkout, feel free to contact us directly. If the issue is related to your bank or payment provider, please reach out to them for further assistance.

Currency:

• • All prices are listed and processed in USD.

Cash on Delivery:

• • For local pickups or meetups, we offer a cash-on-delivery option. Payment will be collected in person at the arranged time.

Refunds:

• • Refunds (if applicable) will be processed back to the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.

Privacy Policy:

• • For more information on how we handle your payment and personal data, please see our Privacy Policy.

Installment Plans:

• • For buy-now-pay-later options like Affirm, Afterpay, and Klarna, terms and conditions will be presented during checkout and are subject to approval by the respective provider.

If you have any questions about payment methods or experience any issues during checkout, feel free to contact us. We’re always happy to help!