Privacy Policy

At Willow Lawn Woodcrafts, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

Information We Collect:

• • Personal information you provide, such as your name, email address, phone number, and shipping/billing address.
  • Payment information (e.g., credit card details) processed securely through Stripe—we do not store your payment details on our servers.
  • Any correspondence or feedback shared via our contact form or email.
  • Analytics information collected through cookies or similar technologies to improve your browsing experience.

How We Use Your Information:

• • To process and fulfill your orders, including shipping and delivery.
  • To provide customer support, handle inquiries, and manage returns or refunds.
  • To send updates about your order, promotions, or new products (you can opt-out at any time).
  • To improve our website and shopping experience based on analytics and feedback.

Affiliate Links Disclaimer:

• • Some links on our website are affiliate links. This means we may earn a small commission if you make a purchase through these links, at no extra cost to you. We only recommend products and services that align with our values and that we believe will benefit our customers.

Sharing Your Information:

• • We do not sell or trade your personal information with third parties.
  • Certain third parties may have access to your information as needed for specific functions, such as shipping carriers, payment processors, and affiliate programs.
  • We may include links to third-party websites and affiliate programs. We are not responsible for the privacy practices or content of these external websites. Please review their policies before providing any information.
  • In rare cases, we may disclose information to comply with legal requirements or protect our business.

Data Security:

• • Your personal information is stored securely and accessed only by authorized personnel.
  • Payment information is encrypted and processed through Stripe, ensuring the highest level of security.
  • While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
  • Cookies:
  • Our website may use cookies to enhance your browsing experience. Cookies allow us to understand how visitors interact with our site and optimize its functionality.
  • You can manage cookie settings through your browser preferences.

Data Retention:

• • Personal information will be retained for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods may vary depending on business needs and legal requirements.

Your Rights:

• • You have the right to access, update, or delete your personal information at any time.
  • If you wish to exercise your rights or have privacy-related concerns, please contact us through our website.
  • Business Address: Willow Lawn Woodcrafts Culpeper, VA 22701

Updates to This Policy:

• • We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page, and the date of revision will be noted.

For questions or concerns about our Privacy Policy or the handling of your personal information, please reach out to us through the Contact Page on our website.